Privacy Policy Evolution 4

This Privacy Policy applies to all individuals who use the Evolution 4, including website visitors, registered members, and anyone who interacts with our services online. This covers the use of evolution4.my, our mobile app (if applicable), and all related services we offer.

As a responsible data controller, Evolution 4 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. We only process your personal data on a lawful basis — whether with your consent, for contract fulfilment, or for legal compliance.

Evolution 4 collects various types of personal data depending on how you interact with our platform. The following are the data categories we may collect:

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as health information or political views unless required by law.

The personal data we collect is used solely for legitimate and clearly stated purposes. Evolution 4 uses your information for the following purposes:

• Account management: Creating, maintaining, and managing your account on the Evolution 4 platform.
• Identity verification: Verifying that you meet the minimum age requirement (18 years) and other eligibility criteria in accordance with Malaysian legal requirements.
• Transaction processing: Processing deposits via Touch 'n Go, DuitNow, GrabPay, FPX, Boost, ShopeePay, and withdrawals to your registered bank account or e-wallet.
• Fraud prevention: Detecting and preventing illegal activity, money laundering, and unauthorised access to your account.
• Service communications: Sending transaction notifications, security alerts, and important updates related to your account.
• Marketing (with consent): Keeping you informed about Evolution 4 promotions, bonuses, and exclusive offers — only if you have opted in to receive marketing communications.
• Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and offer appropriate support.
• Platform improvement: Analysing usage data to improve platform performance, interface, and overall user experience.
• Legal compliance: Fulfilling obligations under applicable Malaysian law, including the PDPA 2010 and financial regulations.

We will not use your data for any purpose other than those stated above without first obtaining your renewed consent.

Evolution 4 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain limited situations, we may share your information with:

• Payment service providers: Payment gateways such as FPX, Touch 'n Go, DuitNow, GrabPay, Boost, and ShopeePay for the purpose of processing your transactions. These providers are bound by strict confidentiality agreements.
• Technical service providers: Companies that support our platform operations — including server hosting, analytics, and customer support — are all bound by strict data protection obligations.
• Regulatory authorities: Relevant Malaysian authorities when we are required by law, court order, or regulatory obligation to disclose information.
• Third-party identity verification: Accredited KYC (Know Your Customer) service providers for the purpose of verifying the identity and age of new members.

The security of your personal data is both a technical and organisational commitment Evolution 4. We implement multiple layers of security measures to ensure your data remains protected at all times:

• 256-bit SSL encryption: All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL.
• Data-at-rest encryption: Sensitive data stored in our databases — including financial information and identity documents — is encrypted using AES-256.
• Two-factor authentication (2FA): An additional layer of protection is available for all accounts to prevent unauthorized access.
• 24/7 Monitoring: Our intrusion detection system (IDS) monitors platform traffic around the clock to identify suspicious activity.
• Regular security audits: Vulnerability assessments and penetration testing are conducted periodically by accredited independent third parties.
• Internal access controls: Access to member personal data among Evolution 4 staff is restricted strictly on a need-to-know basis.

Website Evolution 4 uses cookies and similar tracking technologies to enhance your experience and understand how our platform is used. Cookies are small text files stored on your device when you visit our website.

Here are the types of cookies we use:

• Essential cookies: Required for core platform functions such as login, session management, and security. Cannot be disabled.
• Preference cookies: Saves your preferences such as language, theme, and display settings for a more personalised experience.
• Analytics cookies: Helps us understand usage patterns, the most visited pages, and platform performance for continuous improvement.
• Marketing cookies (with consent): Used to display relevant advertisements and measure the effectiveness of promotional campaigns — only with your consent.

You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect platform functionality. Further details on cookie management can be found in your account settings.

Evolution 4 retains your personal data for as long as necessary for the purposes stated in this Policy, or as required by applicable Malaysian law.

• Active account data: Retained for the duration your account is active, plus 7 years after account closure, in compliance with Malaysia's financial legal requirements.
• Transaction records: Retained for a minimum of 7 years for audit purposes, anti-money laundering (AML) compliance, and tax requirements.
• Communication logs: Customer support correspondence is retained for 3 years for reference and service improvement purposes.
• Analytics cookie data: Automatically deleted after 13 months.
• Data no longer required: Securely deleted or anonymised using certified data deletion procedures.

Once the retention period expires or you request data deletion (subject to legal obligations), we will ensure your data is securely removed from all our systems.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Evolution 4:

• Right of access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You have the right to request the correction of inaccurate or incomplete data.
• Right to withdraw consent: You may withdraw your consent to data processing at any time, without affecting the validity of any processing carried out prior to withdrawal.
• Right to object to direct marketing: You can opt out of marketing communications at any time through your account settings or by contacting us.
• Right to lodge a complaint: You have the right to file a complaint with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated.

To exercise any of the above rights, please contact us via support@evolution4.my. We will process your request within 21 working days from the date of receipt.

Evolution 4 is a gaming platform for individuals aged 18 years and above only. We do not knowingly collect or process personal data of children under the age of 18.

Should we become aware that personal data of an individual under the age of 18 has been collected inadvertently, we will promptly take steps to delete that data and close the account in question. If you believe a minor has registered on our platform, please contact us immediately via support@evolution4.my.

Platform Evolution 4 may contain links or references to third-party websites or services in certain contexts. This Privacy Policy applies solely to the Evolution 4 platform.

We are not responsible for the privacy practices of third-party websites. When you follow a link that takes you away from our platform, we encourage you to read and understand that site's privacy policy before providing any personal information. Visitors access third-party sites at their own risk and discretion.

Evolution 4 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Last Updated" date at the top of this document will always reflect the latest version.

For material and significant amendments, we will notify you via:

• Prominent notifications displayed on the platform homepage upon login.
• Email to your registered address at least 7 days before the amendment takes effect.
• Updating the "Last Updated" date on this document.

Continued use of the platform Evolution 4 after the amendment's effective date will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.

If you have any questions, concerns, or wish to exercise your privacy rights, please contact our Data Protection Officer (DPO) Evolution 4 via the following channels:

• Email: support@evolution4.my
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Response time: Under 3 minutes (live chat) · 24 hours (email) · 21 working days (formal data rights requests)

This Privacy Policy is governed by and interpreted in accordance with the laws of Malaysia. Any disputes relating to data privacy will be resolved through the applicable dispute resolution mechanisms under Malaysian law, including referral to the Department of Personal Data Protection Malaysia where necessary.